Account Statements and Disputes

The University will notify the student that an electronic bill/statement is available to view. The bill/statement will serve as a full accounting of the student account activity for the period. Each student should review their bill/statement regularly and notify the Business Office of any errors or omissions in the statement.

Report any disputed items to the Business Office within 60 days after the disputed items appears on the student's statement. If the student fails to report a disputed item, he/she may not claim any liability on the part of the University in connection with the University handling of the item (items) in dispute. Before the University will consider making a refund or credit to the student because of a claimed discrepancy, the student must give the University a written statement identifying the concerns; the request will require the student name, student ID, term (fall, spring, summer).