Computing Technology

The University of the Incarnate Word (UIW) integrates computer technology into the learning experience of all university students. This means we expect all undergraduates (and many graduate students) to come to UIW equipped with an appropriate laptop or tablet computer.  Laptop and tablet computers are used campus wide to complete homework, access information, and work on group projects. Wireless network connectivity is available throughout campus, including all classrooms, dorm rooms, the library and outdoor spaces where students congregate.

Students can order a laptop through UIW to satisfy this technology requirement through our university web site ( Our current vendor of choice, Dell, offers deeply-discounted laptop and tablet computers that meet university computing specifications and are guaranteed to interface with our secured wired and wireless networks.

Students can purchase their own laptops from a retail vendor or bring their already-owned private laptops to the university to satisfy the mandatory requirement if those computers meet minimum specifications. ( However, there are real advantages to participating in the university’s laptop program

  • We use the latest technology – our netbooks and tablets incorporate high-speed processing and high-capacity data storage in a portable unit that will meet your needs.
  • We load the computer with the latest software that will support your studies (Microsoft Office Suite)

If a student chooses to order a laptop through UIW, a Letter of Intent must be signed before the laptop is ordered. Both the University Help Desk (210-829-2721) and the university web site have instructions for completing the Letter of Intent. The student’s account in the Business Office is then charged for a laptop, and Financial Aid will be applied as applicable for each student. This option allows parents and students to offset the price of the laptop with Financial Aid resources.

General technology support services are available through the UIW Technology help Desk, located at the north end of the Administration Building on the Ground Floor.  Technicians at the Help Desk assist students in connecting to the university’s secure network and troubleshoot other issues on student computers.  The Help Desk is an authorized Dell Service Center for students who purchase laptop or netbook computers through UIW’s technology purchase program.  Help Desk services are available 24x7 by calling 210-829-2721 or our toll free number 1-866-614-5043. A walk-up service window is also available from 7:00 am until 7:00 pm, Monday through Thursday; 7:00 am until 5:00 pm on Fridays; and 8:00 am until 12:00 pm on Saturday in the Media Center of the Mabee Library.